Medical tourism in Kielce 2026

The situation is clear with Bookimed. From the very beginning, I stated that I would only travel if my teeth were done the way I wanted. Nonetheless, you let me travel, sent me to three different doctors, and in the end, I returned home without a single tooth treated. My travel expenses for hotel, trains, and taxi amounted to 600 euros, for which I received no service. This is fraud. No teeth were extracted, so I did not receive any anesthesia. There were no additional costs incurred at the clinic itself. I feel terrible and deceived.

I remember my first consultation with the surgeon. It immediately became clear that I was in reliable hands, and this feeling stayed with me throughout the entire process. The doctor took his time, explained the entire implantation process in detail and in an accessible manner, showed the digital treatment plan, and answered all my questions, even the most insignificant ones. The organizational support from Bookimed was at the appropriate level — all communications were fast and to the point. At the clinic itself, I was greeted by friendly staff. Everyone acted precisely and professionally, from the receptionist to the doctor's assistant, creating a calm atmosphere. The premises are clean, and the equipment is modern. The procedure itself went according to plan. Now the recovery period has begun. At this stage, everything is proceeding as agreed. I can’t note any negative aspects.

My biggest worry before travelling was whether the quality of the surgeon would be as good as promised and if the final cost would be predictable. On the medical side, the doctor and the service have been absolutely first-class. I am in the early phase of recovery from my Haglund’s Deformity surgery, and I feel the surgeon handled my case with great professionalism. The care was excellent. The part that could be better, however, is the financial transparency. I was disappointed when the final price changed from what was originally agreed upon. This was a significant drawback for me and created a mixed overall feeling, despite the high quality of the medical treatment itself.

The initial consultation set the tone for the entire process. It was clear from the start that my treatment would require two visits, which I appreciated knowing upfront. My coordinater Lilia was very helpful and assisted me every step; she made everything straightforward. I am still in early recovery, so it's too early to tell about the final outcome, but I'm scheduled to get full dentures on top and a partial on the bottom during the next appointment. The clinic has stayed in touch since I left. There were no additional expenses on top of the quoted price. Honestly, there is nothing that could have been better. My main advice for future patients is to be prepared for that second visit if you have teeth extracted, as your gums will need time to heal before the final denture is fitted.

The aspect that concerned me the most was the recovery process itself, but the doctor immediately alleviated my fears. During the consultation, he honestly discussed the healing timelines and clearly explained all the stages of the procedure and its risks, which helped me feel more confident. After the surgery, the clinic did not leave me on my own. They actively called to check on my well-being and provided very clear care instructions. No surprises. It was pleasant to see that there were no additional costs beyond what I had paid to the clinic. It was the right choice.

What worried me most was how the recovery would actually go. But my surgeon was honest about the timeframe right from the start, and also explained all the risks and details of the laser procedure itself very clearly. It was easy to discuss any concerns with him. Now, during the healing phase, I feel better than I expected. It was really appreciated that the clinic staff stayed in touch and asked how I was getting on after the operation. There were no additional costs, which is also a big plus. Everything went smoothly.

If you're considering this procedure, I can say my experience was very positive. The care I received from my surgeon and the clinic staff was professional and reassuring from the very beginning. Everything was handled well. I am still in the early stages of recovery, but I feel good about my decision. My main piece of advice for anyone else is to continue working on your health afterwards as well. Think of it this way: the treatment itself gives your body a reboot for change.

What worried me most before the operation was the recovery process and the pain. I’d read about the laparoscopic TEP procedure and knew it was minimally invasive, but I still had my concerns. In reality, it turned out to be quite bearable. The hardest part in the first few days was getting out of bed, that’s true. Now, in the early stages of recovery, I only feel a slight tightness in my groin when walking, and coughing causes only minor discomfort rather than sharp pain. The doctors and staff were competent and answered all my questions clearly, which gave me confidence. Everything went according to plan. The clinic provided excellent care.

Everyone starting with the coordinators, doctor, nurses were really nice and helpful, the staff care about their patients. The appointment i was supposed to have in another clinic was canceled because the doctor canceled all appointments on the surgery day, so the coordinator from bookimed (Natalia) reached out to Lokman Hekim hospital and they agreed to take me in the same day for blood tests and surgery next day, I am really thankful to dr. Hasan, nurses, Mr. Ismael, Olga and everyone, who took a part in my stay in the hospital.I definitely recommend this hospital for treatments

My biggest worry was that I wouldn’t get clear answers or a concrete plan of action, but the consultation with the orthopaedic surgeon completely put those doubts to rest. The doctor was very attentive and took the time to explain everything in detail, which immediately put my mind at ease. Both the surgeon himself and the entire staff worked seamlessly and professionally; I felt supported at every stage. Everything at the clinic is very well organised. The recovery process is still ahead of me, but thanks to this approach, I am confident that I made the right decision. I would definitely recommend this place to others.

We asked for help in conducting arthroscopy at the Holy Family Clinic in Rzeszow (Poland). She was promptly admitted, on the same agreed day she was admitted to the hospital, and the next morning she was operated on. According to local patients, this is a highly professional clinic, especially the traumatology department. The only small minus is the long wait for the response of the clinic itself to record the appointment. It seemed that the clinic was not very interested. But when my husband and I got there, we realized that the influx of patients is very high. For this reason, they carefully choose the doctor, the day of the consultation, the MRI, in order to meet the minimum length of the patient's stay in the clinic. We also want to express our gratitude to the Bookimed team. Without her constant support, we would not have been able to achieve anything. Thank you very much! To all who are sick, a speedy recovery!

Unfortunately, my experience was a huge disappointment. Although my procedure was a traditional platysmaplasty, I am dissatisfied with the work of the surgeon and the clinic as a whole. The staff did their best, which was a small ray of hope, but that couldn’t make up for the fundamental shortcomings. Recovery is difficult. So far, dealing with the compression garments has by far been the hardest part of the whole process, making it even more unpleasant. All in all, a very sobering experience for me.

If you are considering having a semen analysis and are feeling a bit anxious, I can say that my experience was very calm and professional. The clinic was well-organized, and the staff were genuinely attentive, which greatly helped in dealing with any potential discomfort during the procedure. Everything was handled very tactfully. The doctor was also attentive and explained everything clearly. The entire process was efficiently organized from start to finish. Overall, I felt like I was in good hands.

I was most anxious about the upcoming consultation, but all my fears were dispelled almost immediately. Neurosurgeon Yuri Stenyuk spoke to me at great length, taking his time, answering all my questions and explaining the treatment plan in such a way that I had no doubts left. That was important. The whole process, from the first call to the coordinator right through to the arrangements at the clinic itself, was clear and straightforward. The coordinator, Sergey Kravets, was constantly checking in on me and offering support. The staff worked seamlessly and professionally. I feel I am in safe hands. There were no unpleasant surprises.

I was very happy with the quality of the service. The clinic is modern, well-equipped, and clean. Max, the dentist I saw, was thorough and professional; the consultation was clear and informative, and he developed a carefully considered treatment plan that took into account the potential complexities of my case. I underwent root canal retreatment on a tooth with an existing crown. Max explained that the crown was high quality and that he would try to preserve and reuse it where possible, while also outlining fallback options if that wasn’t feasible. I’m not convinced the same level of care and consideration would have been taken had I undergone the procedure in the UK. Communication throughout was excellent. Medhat was always available to answer any questions, which made the process smooth and reassuring. I’m very pleased that I chose to travel to Poland for the treatment.